Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for San Francisco County

These are the results for consumer specific consumer resources for San Francisco County. The listing is grouped by primary service category, then sorted alphabetically.

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Disability Services

• Self-Help for the Elderly
  A full range of services for seniors residing in San Francisco, San Mateo and Santa Clara Counties, including job training and placement, licensed home care, in-home support, delivered meals, residential care, independent housing, adult day health and Alzheimer's day care. Nine multi-service centers offer recreational and educational activities. Businesses include home repair, homecare and a domestic employment registry. A multi-service organization providing programs along a… (San Francisco, CA)
  

Discrimination

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  
• Public Advocates
  Public Advocates Inc. is a nonprofit law firm and advocacy organization that challenges the systemic causes of poverty and racial discrimination by strengthening community voices in public policy and achieving tangible legal victories advancing education, housing and transit equity. (San Francisco, CA)
  

Food Safety

• Poison Control Centers in California (CPCS)
  This is a telephone consultation service for emergency questions about poison exposure. Look in the White Pages for the poison control center that serves your county. (San Francisco, CA)
  

Fraud

• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. (San Francisco, CA)
  

Health Care

• California Pacific Medical Center
  California Pacific Medical Center is one of the largest private, not-for-profit, academic medical centers in California and is a Sutter Health affiliate. As a tertiary referral center, the Medical Center provides a wide variety of services, including acute, post-acute and outpatient hospital care; home care and hospice services; preventive and complementary care and health education. (San Francisco, CA)
  
• Pacific Business Group on Health
  The Pacific Business Group on Health (PBGH), a business coalition of 50 purchasers, seeks to improve the quality and availability of health care while moderating cost. Founded in 1989, the non-profit coalition is one of the most active in the country. (San Francisco, CA)
  
• People With Disabilities Foundation (PWDF)
  People With Disabilities Foundation (PWDF), an IRS § 501(c)(3) public, nonprofit agency whose mission is to provide education and advocacy for people with psychiatric and/or developmental disabilities, so that they can achieve equal opportunities in all aspects of life. PWDF’s Advocacy Program provides legal services in eight San Francisco Bay Area counties. PWDF’s Public Awareness and Education Program presents free educational seminars and sells interactive… (San Francisco, CA)
  
• San Francisco Medical Society (SFMS)
  The San Francisco Medical Society is a nonprofit organization that advocates for physician and patient rights, unites physicians of all specialties to create a solid local medical community, and works to improve the health of all San Franciscans by providing support and education to physicians and patients. Contact them about complaints regarding medical services received from doctors, questions about ethics and insurance problems. They provides… (San Francisco, CA)
  

Health, Diet and Fitness

• San Francisco Medical Society (SFMS)
  The San Francisco Medical Society is a nonprofit organization that advocates for physician and patient rights, unites physicians of all specialties to create a solid local medical community, and works to improve the health of all San Franciscans by providing support and education to physicians and patients. Contact them about complaints regarding medical services received from doctors, questions about ethics and insurance problems. They provides… (San Francisco, CA)
  

Housing

• Asian Law Caucus (ALC)
  Non-profit legal organization which offers assistance to low-income consumers. Promote, advances and represents the legal and civil rights of Asian and Pacific Islander communities. ALC provides help throughout the Bay Area. Free or low-cost, depending on income. (San Francisco, CA)
  
• Housing Rights Committee of San Francisco
  Housing Rights Committee is a tenants rights organization that offers free counseling for San Francisco tenants in all types of housing, including rent-control, public housing and Section 8. (San Francisco, CA)
  
• Independent Living Resource Center
  Independent Living Resource Center San Francisco (ILRCSF) is a disability rights advocacy and support organization. Their mission is to ensure that people with disabilities are full social and economic partners, within their families and within a fully accessible community. ILRCSF's mission is achieved by: systems change; community education; partnerships with business, community organizations and government; and consumer directed services. We work to empower individuals and… (San Francisco, CA)
  
• San Francisco Rent Stabilization and Arbitration Board (Rent Board)
  Contact with questions about rent control in San Francisco. It may investigate reports of wrongful eviction as defined by city rent laws. This is an agency of the City/County of S.F. (San Francisco, CA)
  
• San Francisco Tenants Union
  Advises tenants on their rights. Publishes "San Francisco Tenants' Rights Handbook" and "Tenant Times." Drop-in counseling for non-members; phone counseling for members only. Assistance in tenant organizing. Call for hours. (San Francisco, CA)
  

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